Saferide Mirrors Returns Policy

Change of mind returns

If you wish to return an item because you have changed your mind about your purchase, SafeRideMirrors will offer you an exchange voucher or refund provided that:

• You return the item within 7 days of purchase;
• You produce your printed proof of purchase at the time you return the item
• The item is in resaleable condition including that:
  • It is in its original packaging, including instruction manuals and all accessories;
  • It is unworn, unopened, unused and in its original condition;

If these requirements are not satisfied SafeRideMirrors reserves the right not to offer an exchange voucher or refund for change of mind returns.

Other returns

SafeRideMirrors will accept product returns and provide you with an exchange, refund or repair where:

• The product is faulty or is not of merchantable quality, or
• The product is not fit for its intended purpose, or
• The product does not match the sample or our description;

SafeRideMirrors reserves the right to:

Assess the condition and age of returned goods prior to offering a repair, exchange or refund. This may result in a repair, exchange or refund being refused.

Please note:

• Your original SafeRideMirrors receipt is the best form of proof of purchase
• Refunds will be issued using your original payment method

Here's what to do:

Click here to download the SafeRide Mirrors Returns form.

1. Complete the returns form, which you can download above. If you cannot print the returns form, please include a note stating the purchaser's name, address, e-mail address and order number if known.
2. Return package via insured Courier Post Mail or other Parcel Carrier of your choice.
3. Send returns to:
   
   SafeRideMirrors
   54 Noel Street,
   Leamington,
   Cambridge,
   New Zealand
   (NOTE: Cash on Deliveries (CODs) will not be accepted)
   
   
4. Keep a record of your shipment until you have received your replacement, credit or refund. For additional information on our return policies, please contact our Customer Service department at 0508 SAFERIDE (72337433), or e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Consumer Guarantees Act 1993

The Consumer Guarantee Act sets out minimum standards for goods sold by SafeRideMirrors LTD. In the event that goods sold are not of good quality or are faulty, the customer has the right to a repair, replacement or a refund.

Fair Trading Act 1993

The Fair Trading Act is designed to protect the customer being misled, either intentionally or unintentionally. This applies to all aspects of the promotion and sale of goods and services including: pricing; where the product was made; where the product is from; the meeting of New Zealand safety standards; availability of products in store and the sales techniques used. The Commerce Commission enforces the Fair Trading Act 1986.